Multi-Factor Authentication (MFA)

Introducing Multi-Factor Authentication (MFA) 

At UNSW, we are pleased that for some of our staff roles (including researchers), we have implemented the use of Multi-Factor Authentication (MFA) for your use. 

Many secure systems, email services, and other services (e.g. MyGov, banking) now support or require Multi-factor Authentication (MFA). This is where, in order to login to the system, you are required to provide something you ‘know’ (a password) plus something you ‘have’ (a special code via an sms or phone app) and maybe even something you ‘are’ (fingerprint, face recognition etc). Set up correctly, this can add extra layer of security to the service, because someone who guesses or steals your password will often not have the additional information needed to log in. For more information on MFA, please go to: Microsoft Authenticator – Securely Access & Manage Your Online Accounts

UNSW Data Handling Guidelines

For Highly Sensitive Data, UNSW will require you to use MFA, and for Sensitive Data this is recommended. For more information - please go to: Data Handling Guideline | Data Governance (

Quick Reference Guides (QRGs)

To assist please find attached the QRGs below. If you need further assistance, please contact the IT Service Centre helpdesk.



QRG - Researchers Users Self Service Membership Group Enrolment


Remember - If you are using MFA, do not hit 'Approve' on your mobile unless you have initiated the MFA request.