UNSW Single Sign On (SSO)

What is Single Sign On (SSO)?

Sign Sign On allows you to access UNSW services or applications without providing your details each time

When SSO is implemented for a service or application, the method to login will change

Previously you may have seen a login prompt asking for your zID and Password

Please note - For some of our SSO login options - these may have a 'Current Student and Staff, New Student, Ex-Staff and Alumni' login options for SSO. Please make sure you are familiar with the category that you fall under in choosing the right SSO login option. Click on the MyUNSW login steps on this page to see the definition of a Current Student, New Student and Ex-Staff and Alumni. 

How do I login to SSO?

The first time you use SSO on a new device, you will see the following screen:

When entering your username and password, you will need to use the following format: zID@ad.unsw.edu.au and your password
Please note that if you are already signed on to other SSO capable applications you will not need to enter your details, you will be seamlessly signed in to your application

Frequently asked questions

If your question is not answered below or for additional assistance please contact the UNSW IT Service Centre on +61 2 9385 1333.

When logging in to a UNSW SSO app or website for the first time you will need to enter your username (zID@ad.unsw.edu.au) and password.

After doing this you will be asked if you would like to stay signed on to this device:

Clicking yes to this question will keep you signed in to all UNSW sites currently using SSO even when you close a tab in your browser, or, if you close the browser itself.

 If you would like to sign out of all SSO enabled sites in your current browser, visit the URL below:


Please note this will sign you out of ALL SSO enabled sites in your current browser. If you would like to just sign out of the application you are using, click the logout or sign out button in that application.

If you are using a shared computer, ensure you log off the computer at the end of your session.

If you do not log off from a shared computer, other users may have the opportunity to access your account.

If you would like assistance signing on to MyUNSW or Moodle please refer to the sections below


For the first time using single sign on:

Current Student and Staff login option: * (This applies to you if you are a student who has accepted the offer and have enrolled at least into one course).

  1. Open myUNSW
  2. Click ‘Sign On’ on the top right of the page
  3. On the Sign On page, click ‘Agree and Sign On’
  4. On the new page, enter your username in this style: zID@ad.unsw.edu.au
  5. Enter your password when prompted
  6. If this device is your own device, or is the device you use daily, click Yes to stay signed on to this device. If this is not your regular device, click No to ensure no-one can gain access to your account.

You are now signed in to myUNSW. You will remain signed in for up to 12 hours automatically, or 8 hours if you need to take a break, after which you will need to ‘Agree and Sign On’ to continue. If this is not your regular device, make sure to close the web browser completely when finished.


New Student login option: * (This applies to you if you are a commencing student who has not accepted the offer or are in progress of accepting the offer but haven't enrolled into class/course).

Signing on to AcceptOnline

  1. Activate your zID in AcceptOnline/IDM
  2. Click Login to open the login screen
  3. Enter your zID and Password
  4. Click Agree and sign on

Signing on to MyUNSW

  1. Open myUNSW
  2. Click ‘Sign On’ on the top right of the page
  3. Click on New Student Login
  4. Enter your zID and Password
  5. Click ‘Agree’ and Sign On

For Alumni and Ex-Staff

Alumni and Ex-Staff login option: * (This applies to you if you are a UNSW graduate or staff member).

Every Sign On

  1. Open myUNSW
  2. Click ‘Sign On’ on the top right of the page
  3. Click the Alumni & Ex-Staff Login button
  4. Enter your zID and Password
  5. Click ‘Agree’ and sign on

MyUNSW Sign On Frequently Asked Questions

I am getting SSO error when signing into myUNSW.  What should I do?

If you are using a Mac/Apple device and see the error text below while trying to access myUNSW, please ensure your device meets the minimum system requirements as listed below. 

Error Text:
"SSO is unable to process this request
There was an error trying to complete your request."

Minimum system requirement / Solution:
Please ensure your Apple device is running on at least operating system version 13 or higher. For best results and security reasons, it is highly recommended to keep your device on the latest version of the operating system.

If your device is unable to be upgraded to the latest operating system, please access myUNSW from other compatible devices.

I'm getting signed out of myUNSW each day! How do I stay signed in?

As a security feature, SSO for myUNSW has been configured to sign you out after 12 hours. You will need to click 'Agree and sign on' at least once every 12 hours. You should not need to enter your password each time if you are a Student or Staff member. 

How do I sign out of myUNSW?

Simply click 'Log Out' from any myUNSW page. Signing out of myUNSW will automatically sign you out of all functions contained within myUNSW. Please make sure you close all web browser windows to ensure you are signed out.  If you would also like to sign out of all of the apps that you are currently singed into via SSO, please follow the steps below.

For additional assistance please click on the attachment to find out more in our FAQs.

What is the Moodle Single Sign On Experience?

For first time single sign on access for staff and students with a zID:

  1. Student or Staff click ‘Agree and Sign on to Moodle’ button
  2. The user enters their zID@ad.unsw.edu.au username
  3. The user is prompted for their password
  4. Moodle is signed in

Once signed in for staff and students with a zID: 

  1. Click on ‘Agree and Sign On to Moodle’ button
  2. Moodle is automatically signed in
More Information and FAQs: 
For more information and FAQs on the Moodle SSO experience, please access the briefing pack attached.