Welcome to UNSW IT’s significantly refreshed IT Website that has been designed according to our customer feedback, with the goal of making it easier to navigate and deliver better outcomes for those requiring IT support or information. The website aims to deliver content in multiple formats to make it quicker and easier to navigate, resolve issues, and find information.
We will continue to refine the website as a result of the feedback we receive from you. Please get in touch with us if we can be of any assistance.
Who are we?
As UNSW moves towards its vision of becoming Australia’s global university, improving and transforming lives through excellence in research, outstanding education and a commitment to advancing a just society, it needs world-class technology services and solutions to help support and enable those helping deliver its 2025 strategy and vision.
UNSW IT is partnering with the faculties, research and divisions to provide better solutions that empower and enable excellence throughout the University. We are focussed on improving and delivering services that meet the needs of the many different types of customers that we serve daily, such as our students, staff, researchers, alumni and guests.
Comprising of seven directorates and just on 400 staff, we provide services, support and guidance in the areas of Business IT Services, Customer Service Delivery, Cyber Security, Solution, Design and Delivery, Project Management, Strategy, Design and Architecture.