Downloading the AnyConnect Client for the first time
Step 1 - Open up your Internet browser and enter the address below in your address bar: vpn.unsw.edu.au
Step 2 - Enter your zID and zID Password in the Username and Password fields and click the Login button.
Step 3 - You will see the UNSW IT Acceptable Use Policy displayed. Read the policy and click the Continue button if you agree to the terms:
Step 4 - Click the "Download for macOS" button to download the VPN client for Mac and you can also click the "Instructions" button to display a detailed step by step instructions for your installation process.
Step 5 - After downloading finished, please find the download file inside your Mac (usually inside the "Downloads" folder) and double click it to start the installation process:
Please follow the Installation Instructions to finish your installation. Step by step Installation Instructions can be found on the download page above. You will see the following appear in your browser showing that the install was successful::
You can now start the AnyConnect VPN client app by click the "Cisco AnyConnect...client.app" inside your Applications folder.
You can also verify the VPN client is running by looking for the Cisco AnyConnect icon in the top menu bar:
You can click the AnyConnect icon and select "Connect" to start to connect:
Disconnecting from the VPN
To disconnect from the VPN, click the AnyConnect icon in the top-right menu bar and click on the Disconnect button:
Reconnecting to the Cisco AnyConnect VPN
Once you have installed the software successfully, you will no longer need to run the installation process again as the client will already be installed on your machine.
If you can see the AnyConnect icon in the top menu bar, click it and select "Connect"
If you can't see the AnyConnect icon in the top menu bar, you need to start it from "Applications"
Step 1 - In Finder, browse to: Applications – Cisco.
Step 2 - Double click on the Cisco AnyConnect Secure Mobility Client icon:
Step 3 - Enter the VPN address into the connect field: vpn.unsw.edu.au and hit the Connect button:
Step 4 - A new pop up window will appear asking you to enter your credentials. Enter your zID and zID Password in the Username and Password fields and hit the OK button:
Step 5 - An “Acceptable Use Policy” banner will pop up that you must agree to before connecting, read the policy and click the Accept button to proceed with the connection if you agree to the terms:
Step 6 - You will successfully be connected to the VPN once you see the following icon in the top-right menu bar:
And the VPN client connection status will show Connected:
To disconnect, click the Cisco AnyConnect icon in the top menu bar and click Disconnect.