Why it's important to keep your PCs up to date:
When you see a message suddenly pops up saying, “a software update is available”, you might be tempted to cancel or postpone it. But you shouldn’t. Here’s why:
System and software updates keep your PC running smoothly. Issues are routinely fixed and applications are fine-tuned during updates
Security updates are also part of the updates. Not installing these puts you at risk for identity theft, loss of data, IP, personal, sensitive information and more.
All UNSW staff and students are encouraged to install software updates as they released every month (for IT managed devices) Once you receive the notifications please allow your computer to install the updates.
How to know if there are pending updates?
Make sure you are connected via Remote Access (VPN) for student and staff while working from home or outside the campus so software updates can take place
Let the update take place and don’t defer it.
Reboot your device multiple times a week.
What to do when you have cancelled auto-updates?
You can trigger the updates manually via these steps:
For Dell Machines
On Dell computer next to the Key type “Dell Command Update”
Dell command update App opens. Double click on the below screen opens.
Check on “Check”: This step will identify missing patches and updated from Dell.
Next Step: Click on Install
This should download all the critical updates.
Once installation is complete should present:
For Dell Machines from the Website
Browse to Dell Drivers & Downloads website.
Identify your Dell product.
Click Detect Product to auto-detect your Dell product.
Follow the on-screen instructions to install the Dell Detect application.
Enter the Service Tag (can be found back of the computer), Express Service Code or Serial number for your Dell product and click Submit.
Select your Dell product manually by clicking View Products (e.g., Latitude 7490)
Click Drivers & downloads tab on the left.
You can locate Dell Update using:
Click the download icon next to the driver of your choice and save the file.
Using File Explorer (also known as Windows Explorer), browse to the location where the downloaded file was saved.
Double-click on the .exe driver installation file and follow the on-screen instructions to complete the installation process.
Reboot your PC.
For HP Machines
Look for Symantec Management Agent or CMS on right hand side corner calls Systems Tray
To update them with the latest patches and updates best to leave VPN on while working from home. If VPN is connected- patching is done automatically in the background. To Open Cisco AnyConnect Secure Mobility Client on the right-hand side corner of the computer and find and hit connect
To connect to the VPN, you need to use UNSW Zid & Password to log in Remote Access (VPN) for Students and Staff
On your computer if you see meaning updates are pending. Just need to double click on it so computer can start the patching process. It is highly recommended to leave VPN on and running. When patching is being in progress. Once you click on (found on the right-hand bottom side of the computer screen) below screen comes up to let you know updates are happening.
How to Run Windows Update